TotalRestore Solutions — Certified Water Damage Experts. We remove and sanitize sewage backups to protect your health and your home.
A sewage backup isn't like ordinary water damage — the water itself is contaminated and can carry bacteria and other pathogens. Whether the cause is a blocked line, a municipal system failure, or a septic issue, this kind of event demands careful handling to protect the people in the home and the crew doing the work. TotalRestore Solutions has managed sewage cleanup in Westover, WV for 15 years, building every job around that safety standard from the start.
Work begins by containing the affected area so contamination doesn't spread further into the property. Our technicians suit up in the right protective gear before entering, and anything that came into direct contact with sewage — carpet, padding, some sections of drywall — generally gets removed rather than cleaned, since these porous materials can't be sanitized reliably.
With contaminated materials cleared out, we clean and sanitize what remains using products matched to the type of contamination present. Drying follows with air movers and dehumidifiers, much like other water damage jobs, but we pay extra attention to confirming that lingering odor and residue are actually resolved, not just that the visible mess is gone.
Because sewage cleanup carries health risks beyond a typical water event, we advise occupants to stay clear of the affected area until our team has the situation under control. We handle the removal, sanitizing, and drying so the space can go back into use with the contamination properly resolved, not just hidden from view.
We seal off the affected area before cleanup starts to stop contamination from spreading.
Carpet, padding and similar items touched by sewage are taken out, not just wiped down.
Cleaning and disinfecting surfaces is handled separately from the drying process.
Protective gear and containment protocols keep occupants and crew safe alike.
Keep contaminated water from spreading into unaffected parts of the home.
Remove porous materials that can't be reliably sanitized.
Clean and treat remaining areas to resolve contamination and odor.
Bring moisture levels back to normal with air movers and dehumidifiers.
We wouldn't recommend it. Sewage carries bacteria and pathogens that call for protective gear and proper sanitizing methods to manage safely.
Usually not. Carpet and padding exposed to sewage generally need to be removed, since they can't be sanitized to a safe standard.
We remove contaminated materials, sanitize what remains, and then dry the space fully — all of which work together to eliminate odor.
Reach out to our team to discuss your sewage cleanup situation and get an estimate for the work involved.
Call 1 (877) 264-5920